Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. We try to ensure that we provide the very highest levels of responsiveness to you at all times.
Latest date for UK pre-Christmas trade order shipments: 19th December 2017
As long as what you have ordered is in stock, we aim to dispatch your order within 3 – 5 working days. We will advise you via email if there is to be any longer delay due to production issues that may slow things down from time to time.
Retail customers will see delivery charges at checkout. We use Royal Mail services – large letter or small parcel – for UK destinations. For European & Rest of the World destinations we use Royal Mail international standard small parcel services. The Royal Mail World Zones page is a great reference for countries and zones.
UK trade customers will qualify for free shipping if their order exceeds £108 excluding VAT. Below that level, we will charge shipping at cost using the best available method – either Royal Mail or courier.